Some local laws do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL OR SPECIAL AND/OR PUNITIVE DAMAGES OF ANY NATURE ARISING FROM THE SALE OR USE OF THE PRODUCT, WHETHER BASED ON CONTRACT, WARRANTY, TORT, STRICT LIABILITY, PATENT INFRINGEMENT, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE COMPANY’S MAXIMUM LIABILITY HEREUNDER IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT. THE COMPANY MAKES NO OTHER WARRANTY OTHER THAN AS EXPRESSLY STATED HEREIN, AND ALL IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXCLUDED. Upon return of the defective Product to Emtek for inspection, free and clear of all liens and encumbrances and accompanied by the statement of defects and proof of purchase, Emtek’s sole obligation, at its option, is to either repair or replace the Product, or refund the original retailer purchase price in exchange for the Product. The Original User will return the defective Product to the retailer from whom it was purchased, accompanied by a statement of defects and proof of purchase. This warranty applies to all products sold on or after April 2, 2012. This warranty only applies to the Original User of the Products. *Electronic components warranted TWO (2) YEARS ("Company") extends a lifetime limited warranty to the original consumer user (“Original User”) of our product (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed. We will issue a full refund if our customer has to experience any issues like this.Subject to the terms and conditions of this warranty, Emtek Products, Inc. We are allowed to cancel an order if any human or technical errors occur with pricing, descriptions or none related imagery is listed on the product page. ![]() Most of the Items we sell come with Lifetime warranties please consult with us about warranty policies of individual products. No credit will be issued without this number.Īll warranties or guarantees are limited to those offered by the manufacturer. All returns must have an RGA Number clearly marked on the package. Please do not ship anything back without prior authorization. Prior to shipping back any product we must be contacted either by E-mail to obtain a Return Goods Authorization Number, RGA Number. If a product is defective or damaged you must notify us within 3 business days, we will ship another at our own expense upon return of the defective item's. Please Contact Us Prior To Returning Any Items. No Unauthorized Returns Will Be Accepted. All products that are returned need to be packaged in a similar fashion as when received to ensure damage does not occur, no credit will be issued unless products are received in good re-sellable condition. We make every effort to pack and ship our products carefully and we expect the same consideration. Repair Parts are unfortunately final sale and not eligible for refunds. ![]() Any special orders may not be returned for any reason. You will be credited the full amount minus any shipping charges and restocking fees. You have 20 days to return any item or items in their original unopened package from the date of receipt. No Cancellations Or Modifications Will Be Allowed After 24 Hours Of Order Placement. For pricing information, contact any Emtek® dealer 28 Degree Latch is available for additional charge **Cannot be combined with other rosette designs on opposite side of the door. *CF Mechanism is not available for STRETTO 1.5x5 Rosette. Upgrade to CF Mechanism* by adding "C" in front of the product code.
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